Welcome to Shiva Tourism. By accessing or using our website and booking our cab or travel services, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website or booking any service with Shiva Tourism, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Our Services
Shiva Tourism provides:
- Local Cab Services
- Outstation Taxi Services
- One-Way Taxi
- Round Trip Taxi
- Airport Transfers
- Tour Packages
- Customized Travel Services
All bookings are subject to vehicle availability.
3. Booking Policy
- Customers must provide accurate details while making a booking.
- Booking confirmation will be shared through phone, WhatsApp, SMS, or email.
- Shiva Tourism reserves the right to refuse or cancel any booking due to unforeseen circumstances.
4. Payment Terms
- Payment can be made through online transfer, UPI, cash, or any other accepted payment method.
- Advance payment may be required for certain bookings.
- Full payment must be completed before or at the end of the journey unless otherwise agreed.
5. Cancellation & Refund
- Cancellation charges may apply depending on the timing of cancellation.
- Refunds, if applicable, will be processed within 5–7 business days.
- No refund will be provided for partially used services or no-show bookings.
6. Pricing
- Prices may vary depending on distance, route, toll taxes, parking charges, state taxes, waiting time, and special requests.
- Additional charges, if any, will be informed before the trip whenever possible.
7. Customer Responsibilities
Customers agree to:
- Provide correct booking information.
- Maintain proper behavior during the journey.
- Avoid carrying illegal, dangerous, or prohibited items.
- Compensate for any damage caused to the vehicle due to negligence or misconduct.
8. Driver & Vehicle
- Our drivers are expected to provide safe and professional service.
- Vehicle type may change due to operational requirements while ensuring a similar category whenever possible.
9. Delays
Shiva Tourism is not responsible for delays caused by:
- Traffic congestion
- Weather conditions
- Road closures
- Natural disasters
- Government restrictions
- Vehicle breakdowns beyond reasonable control
We will make every reasonable effort to minimize inconvenience.
10. Limitation of Liability
Shiva Tourism shall not be liable for:
- Loss of personal belongings.
- Missed trains, buses, or flights due to unforeseen delays.
- Indirect or consequential losses arising from the use of our services.
Customers are responsible for keeping their valuables secure.
11. Intellectual Property
All website content, including text, logos, graphics, and images, belongs to Shiva Tourism and may not be copied, reproduced, or distributed without written permission.
12. Privacy
Your personal information is collected and used only for providing our services. Please refer to our Privacy Policy for complete details.
13. Website Usage
Users must not:
- Attempt to hack or damage the website.
- Upload malicious software.
- Use the website for unlawful purposes.
- Misrepresent their identity while making bookings.
14. Changes to Terms
Shiva Tourism reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.
16. Contact Us
Shiva Tourism
Phone: [Your Mobile Number]
Email: [Your Email Address]
Address: [Your Business Address]